Frequently asked questions
Questions, answered.
Everything about how our products are made, sourced, and packaged — gathered in one calm place.
Products & Use
How long does one jar last?
Because our formulas are nutrient-dense and filler-free, you only need a very small amount per use. Most customers find one jar lasts 6–12 months depending on frequency and skin needs — making each product more cost-efficient over time than traditional skincare.
Do your products have a shelf life?
Yes. Because we use mostly raw, unrefined ingredients, we recommend using products within 12 months of purchase. We keep minimal stock and often make on demand, so you receive the freshest product possible. Powdered products keep longer — up to 24 months.
How are your products made?
We're a small-batch, women-owned, handmade line. Every product is made by hand in our small shop in San Diego, CA.
Where are your products made?
San Diego, California, USA. Our products are made and packaged in a facility that also handles tree nuts, peanuts, and soy; it is milk-, egg-, shellfish-, and wheat-free. If you have allergies, please check the listed allergens on each product page.
Ingredients & Sourcing
Where are your ingredients sourced?
We source almost all of our ingredients from local or USA suppliers. A few of them:
- Local San Diego & US family farms — organic, locally grown hops, CBD wax, and Arizona-grown jojoba oil.
- Bulk Naturals — 100% pure and undiluted, from their permaculture farm in the Ozarks and a local homesteading community.
- Wholesale Botanics — responsibly sourced, cruelty-free, made in the USA.
- Nature In Bottle — rigorously vetted suppliers and quality testing, with no synthetics, contaminants, or cheap fillers, and a transparent, ethical supply chain.
- Jedwards International — a wholesale supplier of natural ingredients, including difficult-to-source and custom-manufactured materials.
Which ingredients are raw or unrefined?
We believe raw, unrefined ingredients offer the most powerful benefits to skin. Most of our butters and 99% of our carrier oils are raw and unrefined — giving your skin high levels of vitamins A and E and fatty acids. It's also what gives our products their unique natural scents.
Do you source sustainable ingredients?
Yes. Supporting sustainably sourced businesses helps them thrive and become leaders in their industry — and supplies you with the best possible ingredients. It's a loop that helps protect our planet's future, and that's a beautiful thing to be part of.
Do you use preservatives?
We use Ecocert broad-spectrum preservatives in products that contain water or will come into contact with water. Our dry/powdered and oil/butter products contain no preservatives. Our preservative is Ecocert-accepted for natural and organic certified cosmetics, Soil Association approved, and certified vegan and Beauty Without Cruelty.
Why are so many of your products water-free?
We want to conserve water, so most of our products are made without added water. Water-free formulas are more sustainable and have a longer shelf life. Because our oil-based and bar products contain no added water, they're lighter (reducing transport emissions), longer-lasting, travel-friendly, and won't spill.
Safety & Sensitivities
Are your products cruelty-free and vegan?
Yes. We never test on animals (only on willing friends and family), and all of our ingredients are vegan.
I have allergies or sensitive skin — what should I know?
We craft our products with natural oils, butters, herbs, clays, and botanicals, including natural nuts, seeds, and fruit. If you have allergies, please read the product label and the ingredients section before use.
If you're uncertain about a sensitivity, we recommend a patch test first; if irritation occurs, discontinue use. Please consult your physician before using products with essential oils if you are pregnant, nursing, using on a child under 12, or have a medical condition.
Packaging
Where is your packaging sourced?
From UCanPack, EcoEnclose, Elevate Packaging, and Container & Packaging — all environmentally friendly companies that support our low-impact goals.
Is your packaging compostable?
Yes — most of it. Our shipping supplies, boxes, filler, labels, tape, pouches, sample packs, and refills are home-compostable.
Our clear stand-up refill pouches are home-compostable too, so we don't recommend them for long-term storage — pour the contents into an airtight jar and compost the pouch.
How do I dispose of your packaging?
- Shipping boxes — recycle or compost
- Packing filler — home compost
- Shipping label & tissue paper — home compost
- Refill pouches — home or commercial compost (or trash if you have neither)
- Sample packs & bag labels — home compost
- Jars — refill and reuse; otherwise, please recycle
Still wondering?
We're happy to help.
If your question isn't here, reach out — a real person (often the founder) will get back to you.