FAQ
Where are your ingredients sourced?
We source almost all of our ingredients from local or USA suppliers.
Meet some of our suppliers.
- Bulk Naturals – 100% pure and undiluted. Ingredients are sourced from their permaculture farm in the Ozarks. They live and pursue a sustainable lifestyle, supporting a local homesteading community.
- Wholesale Botanics – Responsibly sourced, cruelty free and made in the USA.
- Nature In Bottle – “Through our rigorous process of selecting suppliers and unwavering commitment to stringent quality testing, we guarantee every product we sell is 100% pure and authentic. We have embraced a rigorous quality control standard to help ensure our products meet strict specifications. We never compromise our products by adding synthetics, contaminants, or cheap fillers, or by using unethical production practices. Nature In Bottle is committed to supplying the highest quality essential oils and natural ingredients while making a positive difference in the lives of farmers, harvesters, distillers and their communities. With a dedication to a transparent and ethical supply chain, we work to build stable livelihoods while supporting the overall health and wellbeing of the environment as well as the society.”
- Jedwards International – Jedwards International, Inc. is a wholesale bulk supplier of natural Ingredients. Jedwards International has worked aggressively to expand its product line to include many difficult-to-source and custom-manufactured materials.
Which ingredients are raw/unrefined?
We believe in the powers of raw and unrefined ingredients as these provide the most powerful healing benefits to your skin. Most of our butters and 99% of our carrier oils are raw and unrefined, giving your skin the benefit of high amounts of vitamin A, E and fatty acid. This is what gives our natural products their unique natural scents.
Which ingredients are raw/unrefined?
We believe in the powers of raw and unrefined ingredients as these provide the most powerful healing benefits to your skin. Most of our butters and 99% of our carrier oils are raw and unrefined, giving your skin the benefit of high amounts of vitamin A, E and fatty acid. This is what gives our natural products their unique natural scents.
Do you source sustainable ingredients?
We love our Mother Earth and want to minimize our impact however we can in our day-to-day lives. Supporting sustainably sourced businesses means that we want these companies to thrive and become the leading source in their industry. By using sustainably sourced ingredients, we not only support our suppliers but we also supply our customers with the best ingredients we can. This loop insures our planet’s future, and that’s a beautiful thing to be part of.
Do you use preservatives?
We use ecocert broad spectrum preservatives in products that contain water or that will have contact with water. Our dry/powdered and oil/butter products do not contain any preservatives. Our preservative is accepted by Ecocert for use in natural and organic certified cosmetics and is Soil Association approved. It is certified: Vegan and Beauty Without Cruelty.
How are your products made?
We are currently a small batch, women owned, handmade and homemade product line. All of our products are made in a small in-home shop in San Diego, CA.
Are your products safe for all ages?
No, we do not recommend most of our products for anyone under the age of 6 due to our use of essential oils and functional ingredients. We have child safe products, so please visit our Babe line here: https://indiefog.com/product-category/babe/
Do your products have a shelf life?
Yes, since we use mostly raw and unrefined ingredients, we highly recommend our products be used within 12 months of purchasing them. We try to keep minimal stock and/or make on demand, so that you are receiving the freshest product. Our powdered products have a much longer shelf life, up to 24 months.
Water-free Formulations
We want to conserve one of our most precious resources, water, which is why the majority of our products are made without water. Water-free formulations are more sustainable for the planet and have a longer shelf life, so you can enjoy to the very last drop. While it’s true that waterless products still have a water footprint as water is needed to grow natural cosmetic ingredients, we do not add additional water in the formulation. Water is present in the processing, manufacturing, growing, transportation, as well as the use and disposal of all products. Since our bars and oil-based products do not contain water, they are a more eco-conscious choice since they are lighter and reduce CO2 emissions through transportation and they last much longer than their counterparts. They are also more travel-friendly and there’s no danger of accidentally spilling the product.
Are your products cruelty free and vegan?
Yes, we never test our products on animals, only on willing friends and family. Our ingredients are all vegan.
Where are your products made?
San Diego, California – USA
Our products are made and packaged in a facility which also has tree nuts, peanuts and soy. We have a milk, egg, shellfish and wheat free facility. If you have allergies, please refer to our individual product pages for listed allergens under the ingredients section.
Sensitivities
We carefully craft our products using all natural oils, butters, herbs, clays and botanicals; which include natural nuts, seeds and fruit. If you have any allergies, please carefully read the product label prior to use or refer to our website under the ingredients section.
If you are uncertain about a sensitivity, we recommend doing a patch test first to ensure that there is no reaction. If irritation occurs, please discontinue using the product.
Please consult your physician before using any products with essential oils if you are pregnant, nursing, using on a child under the age of 12, or have a medical condition. Indiefog Naturals is not responsible for allergic reactions, issues derived from the use of products not described in application directions, or neglect to contact a physician prior to usage.
Packaging FAQ
Where are your packaging supplies sourced?
We source our packaging from UCanPack, EcoEnclose, Elevate Packaging, Stickerit, U-Line and Container And Packaging. All six companies are environmentally friendly and support our desires of a low impact product and business.
Is your packaging compostable?
Yes, most of our packaging is compostable. Our shipping supplies, boxes, filler, shipping labels, box stickers, pouches, sample packs, refills, labels, sticker seals, compostable bath bomb wrappers and belly bands are all home compostable.
Our stand up clear refill pouches are all home compostable. Because of this, we don’t recommend they be used for extended storage. Upon receiving your refill pouches, we recommend pouring the contents into an air-tight jar and composting the bag.
How do I dispose of your packaging?
- Shipping boxes – recycle or compost!
- Packing filler – home compost!
- Shipping label – home compost!
- Tissue paper – home compost!
- Refill pouches – home compost, commercial compost or trash if you have neither!
- Sample packs – home compost.
- Bag labels – home compost.
- Jars – refill and enjoy over and over again. If not, please recycle.